Frequently Asked Questions
How do I get started ?
It’s easy! Select the products you wish to order and the frequency that you prefer and then click add to cart. You can login to your subscription account anytime to adjust your subscription frequency. If you need assistance, contact us at customercare@okokocosmetiques.com.
How long does it ship ?
Subscribers receive complimentary express shipping. We offer fast 2 business days shipping in Canada/USA and Europe. We may not be able to guarantee 2 business day shipping during Holidays or in case of storm or events that are out of our control.
How do I modify or cancel my subscription ?
You can login to your subscription account anytime to adjust your subscription frequency. If you need assistance, contact us at customercare@okokocosmetiques.com.